Retaining your best employees : nine case studies from the real world of training / Jack J. Phillips, series editor ; Patricia Pulliam Phillips, editor. - Alexandria, VA : ASTD, 2003. - xiii, 179 p. : ill. ; 23 cm. - In action . Includes bibliographical references. ISBN: 9781562863203 Subjects--Topical Terms: Employee retention--Case studies.Labor turnover.Incentive awards. Dewey Class. No.: 658.314 RET 2002